ExactLance Stretchworks
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Frequently Asked Questions

Q1. Should I stretch before or after a run?

Before a run, favor dynamic warm-ups—leg swings, calf pumps, hip circles. Save longer static holds for after your run or later in the day.

Q2. How long should a warm-up take?

Five to fifteen minutes is enough for most people. The key is consistency and gentle effort that raises your heart rate slightly without fatigue.

Q3. Do I need equipment?

Most routines are no-equipment. Optional tools like a yoga block, strap, or light band can make certain positions more comfortable.

Q4. Will stretching fix pain?

We do not provide medical advice. Gentle mobility can feel good, but persistent or sharp pain deserves professional attention.

Q5. How do I choose a level?

Start with Beginner if you’re new to mobility or returning after time away. Intermediate adds complexity; Advanced invites deeper ranges—always within comfort.

Q6. Can I save courses to revisit?

Yes. Use “Save” in the Catalog to add items to your Fallows list. It’s stored in your browser so it stays on your device.

Q7. What if I have only five minutes?

Try “Morning 5 Ignite” or “Office Stand Break.” Tiny, frequent sessions add up and often beat sporadic long stretches.

Q8. Do you offer refunds?

If you have issues accessing purchased content, contact us within 14 days at [email protected] so we can help.

Q9. Why can’t I see my favorites on another device?

Favorites (Fallows) are saved in localStorage on the device you used. They do not sync across devices for privacy reasons.

Q10. Is there a beginner path?

Yes. Start with “Desk Relief Daily,” “Morning 5 Ignite,” and “Hip Mobility 101.” Add an evening unwind as you prefer.

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